🔐 NOTICE OF PRIVACY PRACTICES
Effective Date: January 2026
Family Health Care Centers of Greater Los Angeles (FHCCGLA) is committed to protecting the privacy and security of your health information.
This Notice describes how medical information about you may be used and disclosed and how you can access this information.
How We Use and Disclose Your Health Information
We may use and share your Protected Health Information (PHI) in the following ways:
For Treatment
We use your health information to provide, coordinate, or manage your healthcare and related services.
For Payment
We may use and disclose your information to bill and receive payment from health plans or other entities.
For Healthcare Operations
We use your information to improve the quality of care, conduct audits, training, and administrative functions.
Other Uses and Disclosures
We may also share your information:
- As required by law
- For public health activities
- To report abuse, neglect, or domestic violence
- For health oversight activities
- For law enforcement purposes
- To avert a serious threat to health or safety
Uses Requiring Your Authorization
We will obtain your written authorization for:
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
You may revoke authorization at any time in writing.
🟦 YOUR PATIENT RIGHTS
You have the following rights regarding your health information:
Right to Access Your Records
You may request a copy of your medical records.
- Requests must be fulfilled within 30 days
- Records may be provided electronically if requested
📧 Email: records@fhccgla.org
📞 Phone: 562-928-9600
Right to Amend Your Records
You may request corrections if you believe your information is incorrect or incomplete.
Right to Request Restrictions
You may request limits on how your information is used or shared.
Right to Confidential Communications
You can request that we contact you in a specific way (e.g., only by phone or mail).
Right to an Accounting of Disclosures
You may request a list of disclosures of your health information.
Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint.
📧 Email: HIPAA@fhccgla.org
📞 Phone: 562-928-9600
You may also file a complaint with the U.S. Department of Health and Human Services.
We will not retaliate against you for filing a complaint.
🟦 OUR RESPONSIBILITIES
FHCCGLA is required to:
- Maintain the privacy and security of your PHI
- Provide you with this Notice
- Notify you following a breach of unsecured PHI
- Follow the terms of this Notice
🟦 BREACH NOTIFICATION STATEMENT
If a breach occurs that may have compromised your health information, we will notify you promptly as required by law.
For breaches affecting 500 or more individuals, notice will also be provided via our website and to the Department of Health and Human Services.
🟦 CONTACT INFORMATION
Privacy Officer
Family Health Care Centers of Greater Los Angeles (FHCCGLA)
📧 HIPAA@fhccgla.org
📞 562-928-9600
🟦 REQUEST YOUR MEDICAL RECORDS
You have the right to access your medical records.
To request your records:
- Submit a written request
- Include your name, date of birth, and contact information
- Specify how you would like to receive your records
📧 Email: records@fhccgla.org
📞 Phone: 562-928-9600
We will respond within 30 days.
🟦 WEBSITE PRIVACY & TRACKING NOTICE
Our website may use tools such as analytics or cookies to improve user experience.
We do not use tracking technologies in a way that improperly discloses Protected Health Information.
Any information submitted through forms on this website is protected in accordance with HIPAA regulations.
If you have concerns about online privacy, please contact us:
📧 HIPAA@fhccgla.org
📞 562-928-9600
🟦 NON-DISCRIMINATION NOTICE
FHCCGLA complies with applicable Federal civil rights laws and does not discriminate based on:
- Race
- Color
- National origin
- Age
- Disability
- Sex
We provide:
- Free language assistance services
- Auxiliary aids and services for individuals with disabilities
📞 562-928-9600
📧 HIPAA@fhccgla.org